Last updated: 25.07.2026

1. Return Period

We offer a 30-day return period.

To be eligible for a return:

  • The item must be unused or in acceptable condition
  • The item must include original packaging when applicable
  • Proof of purchase must be provided

2. How to Request a Return

To request a return, please complete our Returns & Refund Request form

Please include the following information:

  • Order number
  • Reason for return
  • Photos or additional information if requested

Once we receive your request, our team will review it and contact you with the next steps.

3. Refunds

Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

Approved refunds will be issued to the original payment method.

Processing times may vary depending on your payment provider.

4. Return Shipping

Unless the product is defective or incorrect, customers may be responsible for return shipping costs.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us as soon as possible and we will assist with a solution.

6. European Union Customers

Customers located in the European Union may have additional rights under applicable consumer protection laws, including statutory withdrawal rights where applicable.

These rights are not affected by this policy.

7. Contact

For returns and refunds:

Returns & Refund Request form

Email: info@thebrelton.com